Services & Energy Saving Programs
We offer an array of services that can help you keep your home safe and comfortable. We are available to give you tips on energy efficiency and safety, so that you can be sure you're getting the most from the energy you use. Energy Right Solutions from CEMC and TVA are designed to help you save money and gain efficiency in your home energy usage.
- Establish New Service
+ Establish New Service
- Energy Efficiency Programs
+ Energy Efficiency Programs
- Online Energy Tools & Tips
+ Online Energy Tools & Tips
- Green Power
+ Green Power
- Levelized Payment Program
+ Levelized Payment Program
Levelized bills are calculated as the average of the current and previous eleven (11) month’s energy usage (kWh) multiplied by the current CEMC residential rate plus the current TVA Fuel Cost Adjustment amount. Any applicable additional charges will be added to this averaged amount to calculate the total amount due. To enroll in the program, a member must have had continuous service at the home for at least twelve (12) months with no returned checks and/or not more than one (1) late payment. For more information contact our Member Services Department at 800-987-2362.
- Security Lights
+ Security Lights
- Approved Meter Bases
+ Approved Meter Bases
- Project Help
+ Project Help
Cumberland Electric Membership Corporation, in cooperation with local energy assistance agencies, offers a program in which members who choose to participate can donate $1 or more each month to help provide some relief to individuals who are struggling to pay their utility bills.
The program, Project Help, allows members to contribute an additional $1 on their electric bills each month to help pay the utility bills of the elderly, disabled and/or those who are not economically self-sufficient. Project Help is a voluntary program. All money collected from Project Help goes to energy assistance agencies in our communities that determine how these special funds are distributed.
Here’s how the Project Help Program works:
Who is eligible to receive Project Help funds? To qualify, Project Help recipients must contact the local energy assistance agencies. They will be required to provide proof that they are unable to bear the cost of heating their homes and that they do not exceed the annual income limit established for the assistance program.
How are the funds administered? When CEMC receives your Project Help donation, 100 percent of the money goes directly to the Community Action Agency that administers the program in your county. The agency distributes the assistance based on qualifying needs.
Who contributes to Project Help? Everyone can contribute to CEMC’s Project Help program. The minimum donation is $1 per month.
How long do I donate to Project Help? You are billed each month on your CEMC statement for the amount you wish to donate. You will continue to be billed each month until you notify CEMC that you would like to discontinue your donation. You can also make a one-time contribution.
How will I know I am donating each month? You will see a separate line on your CEMC statement to show your Project Help donation.
How do I sign up? If you would like to donate $1 or more each month to Project Help, you can do so by marking the box on your bill stub and completing the Project Help section on the back of your bill. Or contact CEMC’s Customer Service by phone at 1-800-987-2362. By donating to Project Help, you can make a difference for someone in need. Please consider contributing to Project Help to help provide some relief to individuals who are struggling to pay their utility bills. A dollar a month can truly make a difference.
